Preparing to arrive
Arrival day, step by step.
A sample countdown. Once you’re booked, your guest portal counts down to your own arrival.
Arriving somewhere new takes courage. Here's exactly what happens on the day, what to bring, and who you'll meet, so nothing is a surprise.
Arrival day, hour by hour.
Pick-up
A private car meets you at Gold Coast Airport for the drive to Reedy Creek.
Welcome home
A cup of tea, a walk through the house, and time to settle into your room.
Lunch
Meet the house over a meal from our chef. No pressure to talk.
Your first session
An unhurried conversation with your counsellor about how you want the next weeks to go.
A sample arrival. Times are arranged around your flight.
What to pack
Comfortable, simple, and enough for about a week, since laundry is on site. Tick things off as you go. Your list stays on this device.
Illustrative image, not taken at Sapphire.
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Please leave at home
Please don't bring alcohol, non-prescribed drugs or valuables. Ask us about anything else.
A walk through the house.
Rooms, shared spaces and the land around them, from Sapphire’s own property photos.
