000· Lifeline 13 11 14· Adis 1800 177 833· Family Drug Support 1300 368 186 Sapphire admissions (07) 2111 8100 Admissions. Hours 7am to 10pm, 7 days
The living room at Sapphire Recovery

For families

You love them. You matter too.

Watching someone you love struggle is exhausting. Here's how you can stay close while they're with us, and how to look after yourself.

01

Sapphire Circle

Close, with their consent.

Recovery works best when people feel safe and in control. So families see nothing by default. Your loved one chooses who is in their Circle, and exactly what each person can see.

Circle · family view

Hi Sam

Jordan has shared these with you.

JThis weekShared by Jordan

Attended 11 of 12 sessions.
"Harder week, but I went to everything. The horses help."

✉Letter to JordanRead by counsellor first

Letters are read by Jordan's counsellor before delivery, because Jordan asked for that.

Next family session

Sunday 10:30am · on site or by video

Fictional names and demo data.

02

A learning path for families.

Five short modules, at your own pace, written with our psychologists.

Module 1 · 12 minUnderstanding what's happening

Addiction, co-occurring mental health, and why willpower isn't the whole story.

Module 2 · 15 minBoundaries without walls

Being supportive without taking over, and how to say no with love.

Module 3 · 10 minLooking after yourself

Burnout, guilt and grief are normal. Support that's just for you.

Module 4 · 8 minVisits, calls and letters

How to make contact helpful, and what to expect on a first visit.

Module 5 · 14 minWhen they come home

Step-down, routines, and what to do if things get hard again.

03

Family sessions

When your loved one agrees, our psychologists can bring family into the work, on site or by video. It's a safe place to repair trust, talk about what's changed, and plan for home.

Visiting arrangements are agreed directly with the guest and the Sapphire team.

04

Support for you, today

You don't have to wait for anyone else to get support for yourself.

Family Drug Support: 1300 368 186, 24/7 support for families
Lifeline: 13 11 14
Adis: 1800 177 833, Queensland alcohol and drug support, for families too

Worried about someone? Talk it through with us.